Integrated quality assurance increases customer satisfaction
Burhop says, “Our partnership with Kistler came about because Polyfab Corp. is very much a molder based on scientific principles which we employ to establish and monitor our molding processes. Process monitoring and containment is very important for our high-volume jobs. Our decision was based on very important factors, such as how user-friendly the monitoring equipment is, how easy it is to acquire and interpret the data, how easily configurable it is with our machinery, and how easy it is to incorporate Kistler's sensors into the mold itself. Kistler's products were really hands down the best choice for us in all those categories. Approximately 66% of Polyfab Corp. machinery is now equipped with Kistler monitoring and sensor technology.”
The first challenge Burhop and his team faced was to greatly improve the accuracy of short-shot monitoring for a dispenser lid with a living hinge. To reduce non-fills during the injection molding process, the pressure at end of fill was monitored with a flush mounted sensor directly in the cavity. This allows for more accurate setting of the required minimum pressure which is affected by process variables including injection speed, and melt temperature.
"The installation of Kistler’s monitoring systems with our molding machines couldn’t be any easier. We can pick up just one signal and that’s really all we need because it is so streamlined, and we are able to start collecting data quickly."
Brian Burhop, Project Engineer at Polyfab Corp. in Sheboygan, Wisconsin
Burhop states, “Polyfab's customer return score prior to implementing Kistler in 2009 was above 10,000 PPM (parts per million). In 2017, we molded approximately 200 million parts and our rate for customer returns was 98 PPM, which is `world class' performance. Our 2018 year-to-date PPM customer return rate is now `1 PPM'. This represents a drastic improvement after implementing Kistler's process monitoring systems (ComoNeo/ CoMo Injection), as well as Kistler's direct and indirect cavity pressure sensors into our machinery.”
Automated assembly thanks to cavity pressure sensors
Polyfab Corp. has also integrated Kistler's sensors into their automated assembly process, producing very positive results. Burhop explains, “For automated assembly in terms of parts which have a lot of value added as they step through the assembly process, Kistler's sensors ensure that we are not assembling parts with suspect (defective) plastic components. For example, we have a commercial inkjet cartridge that we have completely automated the assembly.
The cell incorporates two molding machines, six robots, and two 4-cavity molds. We have placed a Kistler sensor in each one of those cavities so if there is a suspect or questionable shot, it segregates it so that those parts don't enter the assembly process. This has proven very beneficial and valuable to our automated assembly application needs.”
Process monitoring systems of Kistler save valuable time, reduce costs, and increase ROI
Kistler's process monitoring systems have been saving time, reducing costs, and increasing the Return on Investment (ROI). Burhop says, “From my perspective: reducing re-validations was key. For instance, if we need to validate a tool in another press, either for capacity reasons or for risk mitigation for a customer, Kistler's technology has made the process of duplicating a process much more straightforward and scientific in terms of the acquisition of data and the actual pressure curve data from the cavity.”
Bob Hendricks, Product Sales Manager with Kistler, who worked closely with Burhop, further explains this time-saving benefit of incorporating Kistler's process monitoring systems and sensors: “When you have a reference curve that represents the part quality, and you need to move it from one machine to another, the benefit is you no longer have to revalidate the whole process every time because that reference curve remains valid on any machine.”
Shorter set-up times ensure optimized production
According to Burhop, the set-up was quick and easy to learn and use. Kistler's contact elements for injection molds have also proven to be highly beneficial. Burhop says, “The use of Kistler's contact elements have greatly simplified our mold disassembly and maintenance process. At Polyfab Corp., we focus on lean production, set-up reduction and quick-change. By utilizing Kistler's multi-channel connectors, it's just one quick connection.” This allows Burhop and his team to save a lot of time and reduce costs by greatly decreasing the molding defect rate.
“Kistler's piezoelectric sensor technology, in my opinion, is much more straightforward and easier to use than a lot of the other sensors currently on the market. The installation of Kistler's monitoring systems with our molding machines couldn't be any easier. We can pick up just one signal and that's really all we need because it is so streamlined, and we are able to start collecting data quickly,” Burhop adds.
Customer satisfaction is key at Kistler
Hendricks is also enthusiastic about the long, successful cooperation and emphasizes: “At Kistler, we are focused on fulfilling our customer's needs with the goal of ensuring that they are completely satisfied. Our aim is to help our customers achieve zero-defect in series production, offering specialized, expert advice and onsite technical support including calibration services no matter where you are in the world.”
“We are very satisfied with Kistler's services and support,” Burhop elates. “If an issue does arise, which is not often, Kistler's support team responds very quickly and their services are fantastic. With regard to the implementation and installation of Kistler's piezoelectric sensors, our tool shops have had no issues installing the sensors in the molds. The implementation is very streamlined and almost transparent.”